We dream of having a clean house — but who dreams of actually doing the cleaning?
- Marcus Buckingham

FAQs

  • Yes, we come with all cleaning supplies. Although, if you have a vacuum cleaner and mop, it can assist us in working faster :)

  • No, you don’t need to be there but if you prefer to be, we can work around you.

  • We charge a flat $20 surchage for pets. We love your pets but sometimes their fur makes dusting and cleaning a little bit more difficult. We ask that you notify us during the booking process if you have any pets.

  • We understand that things come up but we would appreciate at least 24 hours notice before you cancel. We will reschedule for free depending on our availability.

  • Please contact DirtStrikers within 24hrs of your cleaning if you are not satisfied with a cleaning. We will reschedule a cleaning to fix our mistake as soon as our schedule allows.

  • No we don’t have to. Simply fill out the questions located on our Contact Us page and we will email you a quote within 1-2 business days. Any specific questions, recommendations can be discussed by email or on the phone once you’ve received the quote.

  • Most of our cleaning products are eco-friendly, except some industrial agents for deep cleans. Additionally, our steam cleaners are eco-friendly by default as they only require steam and water.

  • You can pay by cash, e-transfer or credit card through our secure payment portal with Jobber.

  • Yes, we are!

  • We find it helpful when our clients have tidied up; laundry in the laundry basket, dishes in the dishwasher etc. However if this is not done, we will assist in tidying up minor items in addition to cleaning.